Love it or we’ll fix it

Our promise for Galaxy Kid custom ornaments. Your purchase supports Galaxy Kid, a youth program of OKCREAL.

What you agree to when you pay

Pressing Pay (or Apple Pay, Google Pay or Link) on the order page means you agree to all of this:

You’re 18 or older, and you have permission to use the photo(s) of everyone pictured (you’re their parent or guardian, or they are adults who agreed).
We use your photos only to make your order. They’re processed by our 3D modeling service (Meshy AI) solely to create your ornament, seen only by adults on our team, and deleted 30 days after delivery (or 48 hours after upload if you don’t order).
You approve a proof before anything is printed, and each ornament includes one free likeness fix. Before you approve, you can cancel any time for a full refund.
Each ornament is custom-made, so there are no returns or exchanges after you approve the proof (or after it’s approved automatically 5 days after the proof email).
Damaged or misprinted? Email a photo within 30 days of delivery and we’ll reprint it free or refund you in full.

Version orn-2026-10-17d. The details are below.

We email you a proof before anything is printed. Open it and choose Approve or Request a fix.
One free fix per ornament. Fixes are for the likeness only — hair, glasses, skin tone, beard, colors. We can’t add items, props, pets, signs or text, or change the pose. Keep it to 300 characters.
An adult on our team reviews every fix request before we re-make the proof. If we can’t make a change, we’ll tell you why and your free fix isn’t used up.
After your free fix: approve the proof, pay $10.00 for another round, or cancel for a full refund.
Please answer within 5 days. We send a reminder on day 3. If we don’t hear from you 5 days after the proof email, we approve it automatically so it ships on time. The exact time is in your proof email.

Before you approve your proof: cancel any time for a full refund — use Cancel on your proof page, or email orders@galaxykid.org with your order number. (Fees for extra proof rounds you already used aren’t refunded.)
After you approve (or after the proof is approved automatically): each ornament is custom-made for one person, so we can’t accept returns or exchanges.
Damaged or misprinted: email a photo within 30 days of delivery and choose a free reprint or a full refund. You don’t need to send anything back.
Refunds go back to the card you paid with, usually within 5–10 business days.

Orders with only flat caricatures and/or pet ornaments ship for $4.99 (one flat rate, however many pets). Any order with a 3D Mini-Me ships for $6.99. Orders of $60.00 or more in ornaments (before tax and shipping) ship free.
Every order ships USPS Ground Advantage with tracking within 3 business days after you approve your proof (usually 2–5 days in transit).
Lost package: if tracking shows it’s lost, tell us and we’ll reship it once.
We ship to US addresses only.

$22.99 for the first pet and $17.99 for each additional pet in the same order. Each pet is its own ornament with its own photo and name.
Every pet ornament has the same design: your pet sitting and facing forward in a Santa hat, a name + year plate, and the Galaxy Kid mark on the back. We make dogs and cats.
Pets get the same proof, the same one free fix (for your pet’s likeness: fur colors and markings, ears, eyes, nose, tongue) and the same refund rules as every other ornament.

Ships within 3 business days of your proof approval. Order by December 10 for Christmas delivery. Please approve your proof by December 14.

Used only to make your ornament and deleted 30 days after delivery. See the photo FAQ.

Sold by OKCREAL LLC · 1141 W Sheridan Ave, Oklahoma City, OK 73106